What other customers say about us!

 
 
 
  Excellent  
    
 Based on 222 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Rikki E. 
 
2024-04-25
 
 
  
Excellent company! Extremely professional, they came out did a cleaning job on my carpet and when I found they had missed an area, they came back out fixed the issue at no additional cost and no hassle! Will definitely be using them again!
  
 
  
 
 
 
  
 
 
 David S. 
 
2024-04-05
 
 
  
Had wall-to-wall carpets that needed some deep cleaning in spots.  Luis was super easy to work with:  He was careful, conscientious, and thorough.  Reasonably priced, too.  Good communication in terms of arrival.  I'd say I can't wait to have them back (but I hope the carpets stay clean for a little while).
  
 
  
 
 
 
  
 
 
 julie u. 
 
2024-03-30
 
 
  
I've used professional carpet cleaners twice. The first time was phenomenal. The person was professional he took his time and my carpets looked awesome.  The second time they came it was like night and day. The person was rushed and argued with me about why he could not get stains out. He kept on saying he didn't know what the stains were so he didn't know how to treat them... But I kept on telling him what the stains was and he just kept on repeating he didn't know what it was. So I don't know if there's a language barrier or he just didn't care to listen. And I do know that when the other guy was here for over an hour for the first time, the second guy who was doing more rooms, was here for significantly less time. II did tip him but I regretted it later after I walked my place and saw areas he didn't even steam clean. I'm so disappointed, I did complain to the company and they did offer to send someone else out but the second experience was so distasteful.  It's a shame because I was recommending them left and right after the first experience. So just know it completely depends who you get at your place.
  
 
  
 
 
 
  
 
 
 Michel d. 
 
2024-03-20
 
 
  
They did an excellent job and saved me from having to buy new carpet! They went above and beyond while cleaning my carpets.  The stair runner was in bad shape, and they diligently went stair by stair to get it cleaned as best as possible.  

Immer was responsive and quickly responded when I needed to confirm the team's arrival time.

Scheduling was quick and the price was completely reasonable.

Thanks Immer and team!
  
 
  
 
 
 
  
 
 
 Tag0661 G. 
 
2024-03-18
 
 
  
I called this company at the very last minute because Sears left me hanging.  I called on a Friday and explained my situation and they were here on the next day (Saturday) to clean my carpet.  The tech showed up on time, used all of his own equipment (unlike Sears who wanted to use my water hose).  He was in and out and the carpet looked wonderful and the price was affordable.  Sometimes things happen for a reason, Sears  initially were supposed to do the job but the tech came over and asked where was my hose, I was very surprised that they had to use the customer's water and due to the tech hollering and calling his boss who told him to just leave but would not to talk to me.  I called Carpet Restoration on a whim off the internet.  This will be my go to from here on out.  The whole experience was affordable and professional.  Call them and you will not regret it nor be disappointed.
  
 
  
 
 
 
  
 
 
 Lenny S. 
 
2024-03-07
 
 
  
Rene and PCR were completely professional. Making an appointment was easy. They kept in touch prior to arriving, showed up on time, did a great job, and at a great price. 
We will definitely use them again.
  
 
  
 
 
 
  
 
 
 Jordan T. 
 
2024-03-01
 
 
  
My experience with Professional Carpet Restoration was great. The carpets look and smell better than I could have imagined and it came in under cost of the original quote. The team was very friendly and professional. Highly recommend!!!!!
  
 
  
 
 
 
  
 
 
 Ace M. 
 
2023-12-22
 
 
  
I hired them to clean my wool rug and James came and did a patch test on my rug and realized that dye was coming off. He ended up not being able to do the cleaning but he did remove a stain for me. I appreciated that he took his time and was professional and honest with me about limitations.
  
 
  
 
 
 
  
 
 
 Anita A. 
 
2023-12-10
 
 
  
The owner was quite responsive to my request made via yelp. The price was reasonable, the technician was on time and responsible, and I was very satisfied with the service I received (cleaning and stretching carpet).
  
 
  
 
 
 
  
 
 
 Bennett M. 
 
2023-11-28
 
 
  
I had an awesome experience with Professional Carpet Restoration last week, and specifically, with Rene from their team. He worked his butt off to make our carpets look brand new again. We have four young kids who seem to treat the carpet like an art canvas. Plenty of stains in multiple rooms.

Rene went above and beyond to get every little stain removed from the floor. I would recommend him and their team to anyone looking to have steam cleaned floors or some tougher stain removal, which we took full advantage of.
  
 
  
 
 
 
 
  
 
 

 
 
 
  Excellent  
    
 Based on 107 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Cheryl Knill 
 
2024-04-10
 
 
  
I had my carpets cleaned using Professional Carpet Restoration & Jorge/Sergio did a fantastic job!! Jorge contacted me the morning of my appt & showed up on time. They did a quick assessment & went straight to work. My 20+ year old carpets look & smell amazing!! I highly recommend this team!! Thank you!!
  
 
  
 
 
 
  
 
 
 Javier Diaz 
 
2023-12-15
 
 
  
I need it to get my carpet cleaned before my mom’s arrival and only had a few days and I called Professional Carpet Restoration LLC first and they’re available to come in two days and the price was great compared to other popular Carpet cleaners that charges double for the same job. Ricardo arrived on time and was very polite and professional. He did warn me that the some spots might be to hard to remove all spots completely and need to replace with new carpet. After finishing the carpet looked great and most of spots were removed. I recommend this company. Easy to deal with, great price and fast.
  
 
  
 
 
 
  
 
 
 Rich Williams 
 
2023-12-12
 
 
  
Jorge was wonderful and cleaned the couch exceptionally well.  I really appreciated the clear and frequent communication about the appointment scheduling and also the service was about 30% less to others when I compared. Plan to schedule service annually.
  
 
  
 
 
 
  
 
 
 Donika Hristova 
 
2023-12-08
 
 
  
I have a white cloth couch and a toddler… enough said! These guys came once to do a deep cleaning and did a great job! But it was still not like new… they called back to follow-up on the service and decided to come back and see if there’s anything else they can do! Maybe it needed some time and extra love, but they got the job done! It looks brand new again! Thank you soooo much for your time, care and diligence!!!!
  
 
  
 
 
 
  
 
 
 Michael Vu 
 
2023-10-29
 
 
  
I didn't /love/ the experience. The professional who came worked hard and was very polite, but when it came down to payment, the price just kept creeping up at every possible situation. When I initially got the price quote, I had the literal floorplans in front of me and walked through it with a person on the phone. That's why I went with PCR.

When they got here, more and more charges came out of nowhere. "This room will actually cost two." "Your stairs will actually cost two." "I know you paid for a deep clean but to get rid of that stain will cost extra."

My house ultimately looks and feels clean, but the interaction didn't feel so.
  
 
  
 
 
 
  
 
 
 Lindsey J 
 
2023-10-17
 
 
  
This company did an amazing job cleaning not only an off white carpet, but a white sectional in addition to repairing a burn in the carpet. It was nearly impossible to find someone who could do it, but Jeimy did an excellent job. He was extremely professionalism and provided great work. They even called a few days later to see if the service provided met our expectations and it definitely did.
  
 
  
 
 
 
  
 
 
 Panda CEO 
 
2023-08-09
 
 
  
Gets the job done quickly and effectively.
  
 
  
 
 
 
  
 
 
 B B 
 
2023-08-03
 
 
  
Excellent experience!
  
 
  
 
 
 
  
 
 
 Alexandria Marie 
 
2023-08-03
 
 
  
Cleaned my carpet very quickly and efficiently. Did a great job, was able to come earlier than the time scheduled which aligned with my move out appointment.
  
 
  
 
 
 
  
 
 
 Anya Welborn 
 
2023-07-24
 
 
  
They were efficient and extremely responsive to my scheduleing questions.